Real-time environment backup, high availability, and disaster recovery
Detail design and development capabilities for multi-vendor UC including Cloud, On-Premise, and Hybrid architecture
Real-time Network; LAN and WAN
Cloud, On-Premise, or Hybrid we have the resources to install your UC, Contact Centre, Video or Network technology nationwide.
Specialists in systems integration of Unified Communications, Contact Centre, and Video
In country development capability; we operate a large NZ based Unified Communications development team
Custom development with published vendor API’s and SDK’s
Transition and multi environment co-existence
Vendor Management; maintenance and support services including support for legacy and end of life platforms.
Level 2/3 support options for all Vendors
Network QoS and QoE assessment, design, and optimisation
UC Remediation; on Cisco and Microsoft including complex integration challenges such as voice and video
Meeting Room Remediation; including acoustic challenges, user experience problems, booking platforms, and integration with wider environment
Contact Centre Remediation; Omni-channel, recording, work force management integration, IVR and Queue design.
Training Services for all UC stacks
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