When you make or receive a call, IPFX shows the details in an on-screen call alert. From the call alert you can hold, transfer and record as well as view caller ID and conversation duration.
The incoming call alert identifies the caller using the available contact details.
With the appropriate gateway set-up you can send SMS messages from IPFX to one or more mobile phones.
Communicate with internal or external contacts via Instant Messaging (Chat). This feature is particularly useful for when you need to contact other users urgently but cannot use the phone, for example when they are already on a phone call. You can chat with multiple parties at once, providing quick and speedy resolutions to questions. a full chat History is kept to refer to if required.