Message Box Summary

Type and volume of Message Box keypress activity.

 

 

 

 

 

 

 

 

 

 

 

  1. Message Box > Message Box Summary

  2. Enter Closedminimum criteria

       
    Report Template Message Box Summary
    Period e.g. Yesterday
    Times e.g. 8:00am to 5:00pm
    Group by e.g. Date
    Extension / Queue Number e.g. 5700
       

  3. Add Group by: Action to gauge customer responses

     

     

  4. Press Preview Icon from toolbar to view report

 

 

 

 

 

  1. Press Export in Preview toolbar to export as a document (e.g. .pdf, .xlsx)
  2. Press Save in Reports interface to save your inputs in the Templates cache
  3. Press Schedule in Reports interface to automatically send reports by email or network share via the Scheduler